Most visitors state that the staff is knowledgeable. Hotel Castle Kanota is remarkable for its good service. Based on the guests' feedback on Google, this place deserved 4.4.
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Best in the city
This award is based on the analysis of multiple factors, including reviews, ratings, and user engagement trends on Restaurant Guru.
We stayed there in November, horrible service and in one of the so called suite had no wirking Toilette or shower, would not consider this place a 1 star Hotel! Service: 1
We thoroughly enjoyed our stay at this hotel. While it is located a bit farther from the airport and station, the experience was well worth it. The breakfast was excellent, and the staff were polite, attentive, and highly focused on meeting guest needs. The service was prompt, and the peaceful ambience of the hotel added to our satisfaction. The property features expansive open spaces covered with lush grass and is animal-friendly, with several dogs adding a cheerful touch to the stay. There is a stable nearby, and in the evenings, the hotel organizes a bonfire to enhance the experience. Additionally, there is a small temple on the premises, a swimming pool and a charming rooster that ensures an early wake-up call. Though parts of the property are still under construction, we are confident it will be even more stunning upon completion. Overall, it was a delightful experience! Service: 5