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Response from the owner
3 months ago
Dear Ms.Thanna, Greetings! I am very sorry to learn of your experience at Hotel Apsara Shoranur. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your visit at the restaurant. Your feedback regarding interactions with our associates is duly noted, and we will address this constructively to ensure warmer, more thoughtful service during future visits. Regards, Manager, Hotel Apsara Shoranur.