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Response from the owner
25 days ago
Hey Prashant kadamji! We're sorry to hear about your experience at our restaurant. We apologize if you felt judged based on your clothes. That is certainly not our intention as we believe in providing a welcoming and inclusive environment for all our guests. We are disappointed to hear that our service did not meet your expectations. We strive to provide prompt and attentive service to all our customers. Your feedback is important to us, and we will address this issue with our staff to ensure it does not happen again in the future. We apologize for the delay in providing you with a finger bowl. We understand the importance of cleanliness and hygiene, and we will reinforce this with our team to ensure such lapses are not repeated. We would appreciate it if you could share more details of your experience with us. Kindly reach out to us on 099211 08890, and we will make sure to resolve any outstanding issues right away. Thank you for bringing this matter to our attention. We value your feedback as it helps us improve our services. We hope you will give us another chance to serve you better in the future. Warm Regards, Team Hotel Palvi pure veg restaurant- Miraj