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Response from the owner
6 months ago
Hi Manas, Thank you for taking the time to share your disappointing experience with us. We're sorry to hear that the food quality didn't meet your expectations, especially with the dishes you ordered, including Chicken Hyderabadi, Lacha Paratha, Masala Kulcha Paneer Lababdar, and Egg Bhurji Masala. We understand that you were expecting a better taste and quality. At HOTEL ASMAN, we take food quality seriously, and it's unacceptable that we fell short of your expectations. We'd like to make things right and resolve this issue. We'd appreciate it if you could share more details about your experience, including the order number and any specific issues you faced, by calling us on 099380 97557. We'll make sure to investigate this matter and take necessary actions to prevent such incidents in the future. Once again, we apologize for the poor food quality and any inconvenience it may have caused. We value your feedback and would like to assure you that we're committed to providing a better dining experience. Warm Regards, Team HOTEL ASMAN