Opinion: if I had read the reviews prior to visiting the place, I would not have ordered. However below is my experience. Visited grill inn located in grand Venice Mall. I ordered a couple of items and was surprised to know the item listed as footlong is not a footlong, Its half shaved 6" loaf. I was curious and wanted to complain about it. As a customer i was cheated by thinking it to be a footlong which definitely was not. Spoke to a manager Rahul who explain that I should not compare footlong with subway, ironically and to my dissatisfaction, I kept repeating footlong, by defination is a foot long loaf, why would I think it would be half of what it means. The guy did not budge, as how people tend to treat you around, I might be a customer but that is no one's concern, once money charged is when a customer is gone for a toss. Since there was no logical justification provided, I was promised that he would call back, ages now, no response. By the way, they have mentioned the menu with the tiniest posible don't size, which is misleading as well. Feeling cheated. Taste - below average. Quantity - low. Quality - cheesy and greasy. Value for money- not worth it. Lesson: avoid trying something new, especially where the menu would mislead you. I am for sure not a customer today, rest is your choice. Food: 2 Service: 1 Atmosphere: 3