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Response from the owner
16 days ago
Dear Basant, We're truly sorry to hear about your disappointing experience at Greenchillyz Patia. This is not the standard we strive for, and we sincerely regret that our food did not meet your expectations. Your concerns about flavor, quality, and safety are serious, and we've already flagged this feedback to our kitchen and quality control teams for immediate review. Please rest assured, we only use certified, high-quality ingredients — and we’re investigating to ensure strict compliance with our food safety practices. We’d love the opportunity to make things right. If you're open to it, please share your contact details with us at [email protected] or message us directly — we’d like to personally reach out and offer you a better experience. Thank you for bringing this to our attention. We’re committed to earning back your trust. Warm regards, Team Greenchillyz
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