Gravity - Family Resto Bar an All Day Dining BISTRO at Hinjewadi Wakad

Hello Mahima Bhalla,Thank you so much for sharing your candid feedback with us. We sincerely apologize for the disappointment you experienced with your recent order, especially regarding the taste and sweetness of the butter chicken, portion size, and the air conditioning issue. We understand how important it is for a dish as beloved as butter chicken to meet authentic North Indian flavors, and as someone who truly appreciates its roots, your concerns matter greatly to us.It’s concerning to hear that our team’s response did not convey the sense of hospitality and care we strive to provide. Your remark about the staff’s handling of your feedback is being taken very seriously, and we are addressing this internally to ensure every guest feels valued and heard. Our goal is always to deliver both delicious food and a comfortable, welcoming environment for every guest, and it is clear we fell short during your visit.Best regards,Team Gravity - Family Resto Bar an All Day Dining BISTRO at Hinjewadi Wakad

Hello Rohit kumar singh,Thank you, for your kind words! We’re delighted you enjoyed our North Indian flavors, generous portions, and the ambiance. Your mention of our well-crafted drinks and balanced flavors encourages us to keep being one of the best north indian restaurants near Hinjewadi. We hope to welcome you back soon—do try our north indian thali near me next time!Best regards,Team Gravity - Family Resto Bar an All Day Dining BISTRO at Hinjewadi Wakad