I have been a regular visitor since 2021 and have always appreciated the quality and service in the past. However, my recent visit was extremely disappointing and compels me to share serious feedback. During my visit today, I ordered Chili Potato and Manchow Soup, both of which were of very poor quality—completely below your usual standards. What shocked me even more was the complete lack of response and accountability from your staff. When I brought the issue to the attention of the manager and the server, they completely ignored my feedback and walked away without even acknowledging the concern. This kind of behavior reflects a complete disregard for customer satisfaction and feedback. It is unacceptable for any hospitality business to treat loyal customers in such a careless manner. I hope this message is taken seriously and appropriate action is taken to ensure that no other customer has to face such disrespect and poor service in the future. Service: Dine in Food: 1
We visited Gokul Restaurant yesterday and unfortunately, it was a very disappointing experience. We ordered the Watermelon Mojito, which was nothing like what it claimed to be it had a strong agarbatti and Rooh Afza-like taste with absolutely zero trace of watermelon. It was bizarre, and frankly, unpleasant. We also tried their Pav Bhaji and Dosa, both of which were below average. The flavors were bland, and the quality was nowhere near what you’d expect, especially given the high prices they charge. What made things worse was the attitude of the staff. When we politely raised our concern about the mojito, the waiters refused to acknowledge the issue. They blamed it on the air or temperature seriously? No apology, no attempt to make things right, just excuses. We left the watermelon mojito as it was and they were not even ashamed. Overall, it’s overpriced, underwhelming, and not worth your time or money. Definitely not recommending this place unless you're in the mood for disappointment. Service: Dine in Meal type: Brunch Price per person: ₹1,400–1,600 Food: 1 Service: 1 Atmosphere: 1
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Harendra Sharma2 years ago on Restaurant Guru
I loved munching on Paneer Tikka Sandwich and my daughter liked too!
nice service nice ambience!
nice service nice ambience!