Giani Da Dhaba

Hello Akshay,Thank you for placing your first order with us we genuinely appreciate the trust you placed in our kitchen. However, we’re truly sorry to hear that your recent experience with the Non-Veg Thali did not meet expectations.We take customer feedback very seriously, and we want to sincerely apologize for the issues you faced: • Raita Quality: We’re extremely concerned to hear that the raita tasted sour. This is not acceptable and may indicate a lapse in our cold storage or quality check process. We are already reviewing our procedures to ensure that all dairy-based items are stored, handled, and served under strict quality standards. • Undercooked Chicken: This is especially troubling as it relates to food safety. Undercooked meat is a serious issue, and we understand how disappointing and even concerning it must have been. We’ve escalated this to our kitchen operations team for immediate investigation and re-training of our staff to ensure all proteins meet safe internal cooking temperatures before dispatch.We know that a first impression is everything, and we’re truly sorry for falling short. Your experience is not a reflection of the standards we hold ourselves to, and we are committed to ensuring that this never happens again.We’re confident that your next experience will reflect our true quality and care.We hope you’ll consider giving us a second chance. Thank you again for your honest feedback it helps us improve.Warm Regards,Team GDD

Hello Rajan, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our hot, fresh, and delicious food, along with the quick delivery and friendly service. Your recommendation means a lot to us! We’re also glad you appreciated our large selection of vegetarian offerings. If there’s anything we can do to make your next experience a perfect 5-star one, please feel free to share your suggestions—we’re always eager to improve. Looking forward to serving you again soon with more delicious dishes! Warm regards, Your Own, GIANI DA DHABA