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Response from the owner
11 months ago
Pranam Udit ji, We are truly disheartened to hear about your unpleasant experience at our restaurant. We always aim to deliver a great experience, and we are gutted when we miss the mark. Please accept our sincere apologies for the dissatisfaction with the food quality and service. This is certainly not the level of service we aspire to provide. We highly value your feedback and would like to understand more about your experience to ensure this doesn't happen again. Could you kindly share more details with us at 096197 21008? We are committed to resolving these issues promptly and hope to regain your trust. Thank you for bringing this matter to our attention, Udit ji. We hope to serve you better in the future. Warm Regards, Team Gangaur Thali