GOLDEN TULIP JALANDHAR

Dear Guest, We are delighted to hear that your overall experience with us was enjoyable and we appreciate your commendation of our staff, especially Kareena and Muskaan. We strive to maintain a high level of hospitality, and are glad that our team was able to provide quick and efficient service, alongside the attentiveness to your needs. We are also pleased that our breakfast buffet and meal options were to your satisfaction, as well as our room facilities meeting your expectations. We have unfortunately noted the issue with the noise from party events. We want to ensure a pleasant stay for all our guests and your feedback should help us strike the right balance between hosting events and maintaining a serene atmosphere. Also, we understand your comment about the location of our hotel. While we are proud of the tranquillity that our outskirts location offers, we will strive to better communicate with our guests about commuting options within the city. Thank you for your valuable feedback as it helps us provide a better stay for all our future guests. We hope to welcome you back for an even better experience! Regards, Sanjeev Thakur General Manager

Dear Ms. Krishma Kaur, We're absolutely dismayed to learn about your disappointments and to know that our staff's attitude did not meet your expectations. It is truly against what we wish to provide as your comfort and feeling of safety is our utmost priority. We're also concerned that your interaction with our main manager brought inconvenience and discomfort rather than assistance. Your feedback has been taken very seriously and will be utilized to improve our service. We hope we can regain your trust in future and provide an experience that truly reflects our standards. Your feedback helps us improve and for that, we greatly appreciate it. Regards, Sanjeev Thakur General Manager