GD Hotel

Name: GD Hotel
Address: N. H. No 48, Grid Rd, Navsari, Gujarat, India
Telephone: +919227871115
Price range: $$
Rating: 4.1

1845 votes

#75 of 641 restaurants in Navsari

$$$$ Price range per person INR 900 - INR 2,300

N. H. No 48, Grid Rd

Navsari, Gujarat, India

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It's easy to find this restaurant due to the great location. If you look through the visitors' comments, the staff is competent at GD Hotel. Fine service is something clients like here. If you visit this place, certainly, you are to love the surrounding cool atmosphere. This spot scored 4.1 in the Google rating system.

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Ratings of GD Hotel

Google

(4.1/5)

1762

Facebook

(3/5)

Visitors' reviews on GD Hotel

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Priya Yadav 5 months ago on Google

I recently stayed at GD Hotel in Navsari and, unfortunately, the experience left much to be desired, several fundamental aspects of hospitality and basic amenities were lacking during my stay. To start with, the TV channels were not working, and when inquired, I was informed it was due to non-payment of the subscription—something that should not be the guest's concern. The ceiling fan was noisy, and the regulator was dysfunctional, allowing for only one speed, which was quite uncomfortable. In the bathroom the shower placement is directly overhead, making it difficult to bathe without wetting your hair, on top of that bucket and mug were not provided, which are basic in most hotels. There were also other problems like confusing electrical switches, where one switch controlled both the hot water geyser and the charging point or the fridge, which can be frustrating and even potentially hazardous. It took us very long to understand which switch to on for one purpose. A major letdown was the attitude of the staff. The female receptionist lacked basic courtesy, didn’t greet properly, didn't provide essential information such as the Wi-Fi credentials or even the reception number, and overall lacked a welcoming attitude. As of now, I would suggest exploring other options in Navsari unless u want to get disappointed. Service: 1

Response from the owner 2 months ago

Thank you for your review , we make sure we serve the best to our customers . It is also to bring to your notice that every detail was mentioned to you at your arrival . We specifically requested you to consider changing of room at no extra cost which you denied as there was no issue to your room . Unfortunately we don't not refund the amount paid to us for invalid reasons. We always aimed to provide services to our customers and we will continue to provide good services even in unfair circumstances like yours who is taking advantage of the privilege you have been provided by Google and making faulty impressions . We do not have geyser switch in any room as we have central system to heat the water . The shower placed as per the standard norms and cannot be customised because you are arriving, also the head cover band is placed in the rooms or provided .Everything you have mention is provided on request with the Reception. We wish you all the best even if you try and bring down our business as our goodwill speaks for itself . Thank you for your patronage . Hope to serve you again in future. All the best

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Atmiya Mehta 5 months ago on Google

Good Hospitality Good Service Good Food specially break fast and Friendly Behaviour of Lady Manager very supportive nature overall wonderful experience whenever I will come to navsari will always stay in this Hotel Service: 5

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Dharnish M 5 months ago on Google

Terrible Experience – Unprofessional, Unreliable, and Poorly Maintained We booked this hotel online with full payment, but when we called to inform them about a late check-in, the property refused to acknowledge our booking. They claimed it wasn’t confirmed on their end and demanded double the amount, refusing to honor the online price. This was extremely unprofessional and left us stranded late at night in an unfamiliar city with very limited options. Without other option at tat time we had to stay there only. Overall, the combination of poor customer service, unprofessional behavior, and lack of maintenance made this a highly disappointing stay. We do not recommend this hotel. Service: 1

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