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Response from the owner
24 days ago
Thank you for bringing this to our attention. We sincerely apologize for the experience you had at our Bareilly outlet. This is not the level of service we strive for, and we will be addressing this matter with the team. To ensure we resolve this properly, could you please share your contact number via private message? Our team would like to connect with you directly and make things right.our email id is hello@frozenbottle.in Once again, we appreciate your feedback and look forward to resolving this for you.