Flames and Pots

Name: Flames and Pots
Address: Nallagandla, Hyderabad, Telangana, India
Telephone: +916301982112
Price range: $
Rating: 3.9

125 votes

#2424 of 26087 restaurants in Hyderabad

Chinese

$$$$ Price range per person INR 400 - INR 600

Nallagandla

Hyderabad, Telangana, India

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According to the clients' comments, Chinese dishes here are quite nice. Google users who visited this restaurant state that the most suitable mark is 4.1.

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debdip ghatak 10 months ago on Google

We went to the Nallagandla outlet to celebrate our Valentine eve. Overall it was a pathetic experience. First of all, someone should visit the place if they have ample amount of time with them. On our surprise, being a Indian food outlet they don't serve any mutton dish though they have it in their menu. It took 50 minutes to serve us the food though there were only 2 other tables were occupied at that time. Food was below average, We ordered for Chicken butter masala, there were very few tiny pieces sunk in the gravy, hardly 70-80 gms Chicken there in a full portion which is simply cheating. We asked for a Cheese Kulcha as a running order during the meal, it took 16 minutes to reach our table. I didn't voice out our irritation during our meal as didn't want to spoil our mood. On our surprise, no one even bothered to take feedback from us , the service person's attitude was as if he was doing a favor by getting us food. We tried their Pan asian food last month which was decent but yesterday's experience was horrible. We will never visit this brand anymore. Disappointed to the core. Service: Dine in Meal type: Dinner Price per person: ₹400–600 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

We sincerely apologize for the disappointing experience you had at our Nallagandla outlet. Your feedback is extremely valuable to us, and we regret that our service and food did not meet your expectations. We strive to provide the best experience for our guests, and it’s disheartening to hear that we fell short in your case. We will certainly address the concerns you’ve raised regarding food quality, portion size, and service efficiency with our team to ensure such issues do not recur. If you’re open to it, we’d love the opportunity to make things right. Please share your contact details via DM, and we’ll be happy to connect with you. Once again, we truly regret the inconvenience and appreciate your honest feedback.

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harsha dantuluri a year ago on Google

Quantity is really bad and chefs change from time to time impacting the taste and quality. Better stay away. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 5 months ago

We’re sorry to hear about your disappointment with the quantity and consistency of our food. Maintaining quality and taste is our top priority, and we regret that your experience did not reflect that. We appreciate your feedback and will certainly review this with our team to ensure improvements. If you have any specific concerns or suggestions, we’d love to hear from you. Your insights help us serve you better.

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Mohan Rajesh Komatlapalli a year ago on Google

The worst chicken royale biryani we had till date is in flames and pots at Neo mall, nallagandla. No taste, no flavor of biryani at all. Service: Dine in Meal type: Dinner Price per person: ₹600–800 Food: 1 Service: 1 Atmosphere: 3

Response from the owner 5 months ago

We’re sorry to hear that your experience did not meet expectations. Your feedback is important to us, and we truly regret any shortcomings in our food or service. We are constantly working to improve, and your insights will help us do better. If there’s anything specific you’d like to share, we’d love to hear from you. We hope to have the opportunity to serve you better in the future.

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