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Response from the owner
26 days ago
Dear Sruthy Vv, We are deeply concerned and incredibly sorry to hear about your experience. To hear that our food caused you physical distress is unacceptable and heartbreaking for us. We maintain high standards for food safety, and it is clear we failed you in this instance. We are launching an immediate investigation into our shawarma preparation and storage protocols at the Edappal branch. Please contact our customer care at 6384443000 so we can support you in your recovery and address this matter with the highest priority. Warm regards, Teamm K R Bakes