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Response from the owner
14 days ago
Dear Guest, Thank you for choosing to stay at Peerless Hotel Kolkata and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar issues from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you for choosing to stay with us & I sincerely hope you would treat this experience in isolation and provide us another opportunity to showcase the hospitality we are known for. Best Regards, Amitabh Sharma General Manager