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The Dukes Retreat

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9323 votes
Asian, Chinese, Mughlai
$$$$ Price range per person INR 1,000
The Dukes Retreat on map
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Old Mumbai - Pune Hwy
Lonavala, Maharashtra, India
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Food at The Dukes Retreat
Take a seat at one of the tables at The Dukes Retreat
Cheese plate at The Dukes Retreat
Chocolate cake at The Dukes Retreat
Club sandwich at The Dukes Retreat
Take a seat at one of the tables at The Dukes Retreat
The interior of The Dukes Retreat
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Order the menu of Chinese and Mughlai cuisines at The Dukes Retreat. The great location of this place makes it easy to reach by any transport. The overall rating of this spot on Google is 4.3.

Ratings of The Dukes Retreat

Visitors' reviews on The Dukes Retreat

/ 194
Prashant Suryawanshi Request content removal
Very best hotel nature is very good service very good good atmosphere
T
a month ago
Dear Mr SuryawanshiThank you for your kind words! We're happy to hear you enjoyed the atmosphere, service, and natural surroundings. We hope to welcome you back again soon!Thanks & RegardsDukes Squad
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Nishrin Radiowala Request content removal
Horrible service! Extremely laid back behaviour by the hotel staff. Hotel keys were not working. Had to wait for a long time to get the room. Beautiful property but horrible hospitality.
T
a month ago
Dear Ms RadiowalaThank you for sharing your feedback. We're truly sorry to hear that your recent experience with us did not meet the high standards you've come to expect at Dukes. As our valued regular guest, we deeply regret the inconvenience you faced during your stay.We did offer a complimentary one-level upgrade as a gesture of appreciation, and while we understand your preference for a cliff-facing room, this required a second-level upgrade at a nominal charge, which was communicated at the time. Additionally, we were happy to accommodate an early check-in, even though our standard check-in time is 2 PM.We apologize for the delay and the issue you experienced with the room key. Regarding the temperature-controlled pool, please note that it does function as intended, but cooler ambient temperatures can impact heating efficiency, especially when the outside temperature is around 22°C.Your feedback is valuable to us, and we take it seriously. We will certainly ensure your preferences and expectations are better anticipated and met during your future visits. We hope to have the opportunity to restore your confidence in our hospitality.Thanks & RegardsDukes Squad
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O' Neil Request content removal
*Current update: 29th Jan 2024... The Dukes Retreat is under renovation and estimated to open only after 2 years...that is by December 2025. However they have a AC fine Dinning restaurant near to the main gate, where you can have your meals.* *********************************** I have frequently visited The Dukes Retreat over the past 25 years and I must say that this property has some kind of charm in it. Fantastic ambience, well located pool, fab restaurant, lovely coffee shop and yes not forgetting the all so evergreen High Point Bar. Rooms are okay and need maintenance. Not only the rooms but also other parts of the hotel needs maintenance. We love chilling out at the bar and mostly have had our drinks, starters and meals there. We once tried In room Dinning but felt it pretty slow and not very responsive. Rest we enjoy the view and ambience and the waterfalls during the monsoons. All in all a well located property on top of the hill and pleasant place to stay. Service: 3
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Asian, Chinese, Mughlai
$$$$ Price range per person INR 1,000
The Dukes Retreat on map
© OpenStreetMaps contributors
Old Mumbai - Pune Hwy
Lonavala, Maharashtra, India
Address
Old Mumbai - Pune Hwy, Lonavala, Maharashtra, India
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Сredit cards accepted
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@dukesretreat
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