Domino's Pizza Kanathur, Chennai

Name: Domino's Pizza Kanathur, Chennai
Address: Ground Floor Food Court,Mayajaal Multiplex, SH 49, Kanathur, Tamil Nadu, India
Telephone: +9118002081234
Price range: $$
Rating: 3.4

294 votes

#3 of 20 restaurants in Kanathur

Italian, Pizza, Vegetarian options

$$$$ Price range per person INR 850 - INR 2,100

Ground Floor Food Court,Mayajaal Multiplex, SH 49

Kanathur, Tamil Nadu, India

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The key aspect of this restaurant is the Italian cuisine. Ordering good garlic cheese bread, garlic pizza and garlic pizza bread is what most clients recommend. Guests don't like flija at Domino's Pizza Kanathur, Chennai.

Food delivery is an important advantage of this place. A lot of reviewers find that the staff is courteous at this place. A number of people suppose that the service is fast. The atmosphere of this place is nice. But this spot has been rated below average by Google.

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Ratings of Domino's Pizza Kanathur, Chennai

Google

(3.4/5)

294

Visitors' reviews on Domino's Pizza Kanathur, Chennai

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Naveen Jayaram a month ago on Google

Shocking Experience – Burnt Pizza, Overheated Garlic Bread, and Horrible Customer Service I had an extremely disappointing and concerning experience at Dominos. I ordered a pizza and cheesy garlic bread, but both items were served at an outrageous **480 degrees Celsius** – a temperature far beyond what is safe or standard for cooking food. Unsurprisingly, the pizza was completely burnt, and the cheesy garlic bread was scalding hot. When I tried to take a bite of either, it caused a **painful burn** in my mouth. When I raised this issue with the store manager, their response was appalling. They said, *“We will serve it at 480 degrees Celsius only. We don’t care if your mouth burns or not.”* This level of disregard for customer safety and satisfaction is absolutely unacceptable. **I have video proof of the manager making this statement**, which shows their complete lack of professionalism and concern for basic food safety standards. Pizza and garlic bread are typically cooked at temperatures between **200-260 degrees Celsius**, not 480 degrees. Serving food at such extreme temperatures is not only dangerous but also shows a blatant disrespect for customers. I strongly advise others to avoid this store at all costs. The combination of poorly prepared food, unsafe practices, and terrible customer service makes it a place I will never return. Food: 1 Service: 1 Atmosphere: 1

Response from the owner a month ago

Hi, we sincerely apologize for your unpleasant experience. We are here to make amends and ensure a swift resolution of this matter. Please share your contact number along with the Google review concern URL via email at [email protected] so that we can assist you further.

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Bhargavi Mahadevan 2 months ago on Google

Order was delayed by more than forty minutes and the restaurant refused to answer the phone. Pizza had no salt and the pizza pockets tasted very bland.

Response from the owner 2 months ago

Hi Bhargavi, you are a big part of our journey and we don’t want to lose you! We treat such situations as an opportunity to show you we care. Request you to share your contact number along with the Google review concern URL via email at [email protected] so that we can assist you further.

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sharma gowthaman 2 months ago on Google

Worst in terms of delivery had to cancel the order after waiting more than 1 hr. Service: Delivery Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

Hi Gowthaman, we sincerely apologize for your unpleasant experience. We are here to make amends and ensure a swift resolution of this matter. Please share your contact number along with the Google review concern URL via email at [email protected] so that we can assist you further.

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