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Dine Inn Kasa

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1079 votes
Chinese, Dessert
$$$$ Price range per person INR 200 - INR 400
29VX+J8C
Pazhanganad, Kerala, India
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Fried rice at Dine Inn Kasa
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Immerse yourself in wonderful Chinese cuisine here. Come here for nicely cooked fried chicken, chicken biryani and beef curry if you are hungry. Good coffee is a decent choice.

This restaurant is famous for its great service and friendly staff, that is always ready to help you. Prices are found fair here. The enjoyable atmosphere is what Dine Inn Kasa is about. But google users haven't given this place a high rating.

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Asphin Stephen Request content removal
Dine Inn Kasa – Worst Dining Experience Ever In my experience, this was the most disappointing restaurant visit ever. After a half-day drive, we reached around 7:35–7:40 PM, got seated, and placed our order by 7:45 PM. Our order: 1. 1 Beef Biriyani 2. 1 Kappa 3. 3 Porottas 4. 1 Chicken Fried Rice 5. 1 Beef Curry 6. 1 Chilly Chicken What happened next was unacceptable: • Nothing was served till 8:20 PM. Despite repeatedly asking, the order taker casually kept saying “wait, will come soon.” • At 8:20, he admitted that our order was never placed at all. We had to repeat everything again. • He promised food within 10 minutes. We requested the Biriyani immediately since our son was half asleep. He said “yes yes” but never followed through. • Even after reminders, at 8:35 PM he returned smiling—not with food—but to say “Beef Biriyani is over” and instead suggested Chicken Mandi (which we never ordered). • Meanwhile, the staff appeared very casual, laughing and chatting among themselves, instead of checking on pending orders. Frustrated, we walked out. When we explained the issue to the manager at the payment counter, his response was shocking: “If there’s a crowd, these mistakes will happen.”. And he walked away. This, in my opinion, reflects: • Careless staff attitude • Orders not entered properly • No respect for customers’ time • A manager who excuses mistakes instead of correcting them If you value your time, money, or peace of mind, I would strongly not recommend this place. For us, it was a total waste of time and a miserable experience. Service: 1 Atmosphere: 3
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If you are very hungry, please dont choose this. Need more than 45 minutes to get the food. The staff are not trained at all. They dont know how to manange the customer. Staff are running here and there, but no out put. 2 times visited, but the same experience.
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Chinese, Dessert
$$$$ Price range per person INR 200 - INR 400
29VX+J8C
Pazhanganad, Kerala, India
Address
29VX+J8C, Pazhanganad, Kerala, India
Features
Сredit cards accepted Delivery Outdoor seating Takeaway Booking Wheelchair accessible
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