Dezzerts desserts in Lucknow

Name: Dezzerts
Address: Food Court, 4th Floor, Lucknow, Uttar Pradesh, India
Telephone: +919984643751
Price range: $
Rating: 3.1

May be permanently closed

11 votes

#418 of 1397 restaurants with desserts in Lucknow

Dessert

$$$$ Price range per person INR 100

Food Court, 4th Floor

Lucknow, Uttar Pradesh, India

Singar Nagar

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Ordering good ice cream is a nice experience here.

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sundaes ice cream chocolate custard chocolate coffee frappes chocolate frappe

Ratings of Dezzerts

Zomato

(3.1/5)

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Shubham Somani 9 years ago on Zomato

The place looks good. The menu offers ample choices. However the customer experience has applied the rest of it. The lady/girl at the ice-cream/shake counter lacks basic service ethics. She gave a dull look and frowning face while taking orders(not just mone but the one before mine - for all I could notice). I ignored that. I asked for choice of shakes, sodas. Sodas were not available at the time so I sticked to shakes. She gave me three-four choices. I wanted black currant which was not among one of the choices. She said that is possible and I ordered the black currant shake. Was asked to wait for couple of minutes. I took a chair nearby.
After few minutes, I was called upon. She was calling out -"Excuse me" and made a call out hand gesture - a mild offensive hand gesture. I left my chair and reached out her. Told her - not make such hand gesture as I found it a bit offensive. She said -" hamare yahan toh aise hi hota hai". I didn't see that coming.
.To make things worse. She gave me a chocolate shake instead of black currant. On confronting again - she lied again, said I thought you ordered Chocolate.

Now, Indeed I was billed for chocolate in the time I was making u
p my mind on what shake to have. I asked her specifically - " will it be possible for you to get me a black currant on this chocolate order". She said -" Sure, both are the same price anyways"

Fleeting manners in the city of Nawabs, aye?
Owners. Please take note!

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Priyambada Choudhury 9 years ago on Zomato

Loved this place. Esp the customised sundaes. They totally beat any brand hands down. The only negative I could scrounge up was the delay in service but that can be adjusted if they pay attention.

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Ravi Sharma 9 years ago on Zomato

Well...desserts i love the ice cream sundae's here bt....this branch disappointed me...i ordered Choco Affair single sundae...they served...it with very less chocolate toppings and all....if you visit Desserts at Aryan Restaurant u will find a great difference...in chocolate toppings...and all...

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