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Response from the owner
a month ago
Dear Mr Pradeep,We sincerely regret the unpleasant experience you had with us. Serving quality food is our top priority, and we are extremely concerned to learn that the paneer dish did not meet our standards. This is certainly not the experience we wish to provide to our valued guests.Please accept our heartfelt apologies for the inconvenience caused. We have shared your feedback with our kitchen and service team, and strict corrective measures have been taken to ensure this does not happen again.We truly value your feedback as it helps us improve. We request you to please visit us again and give us an opportunity to serve you better and restore your trust.Warm regards,Shreedhar MaharanaGeneral Manager