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Response from the owner
23 days ago
Dear valued customer, We’re truly sorry to hear about your experience. Ensuring great service and food quality is our priority, and we regret that we did not meet your expectations. We have taken your feedback seriously and are working on improving staff training and service efficiency. Regarding the payment issue, misunderstandings can sometimes happen, and we always strive to resolve them fairly. If there was any confusion, we sincerely apologize and are happy to assist in clearing it up. We appreciate your feedback and hope to have the chance to serve you better in the future. Best regards, Team Deroman