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Response from the owner
26 days ago
Dear Gaurav, Thank you for sharing your experience. It's disheartening to hear that the service did not meet expectations during your visit. We strive to provide a high standard of service, and it's clear we fell short in this instance. Your feedback is important, and we will address these concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention. Warm Regards, Ashwni Kumar Goela Area General Manager, Radisson Hotel Group (South Asia)