C
Craves
8 days ago
Hi Priyanka,We’re so sorry for the long wait and the disappointment this caused you. Our dine-in area was exceptionally busy with Onam weekend orders, and unfortunately, that delayed preparation times much more than expected. As an apology, we’ve issued 50% cashback of your order value to make up for the inconvenience. Thank you for your patience, and we’ll be working on better planning during festival rushes to ensure a smoother experience next time.