Crave By Leena

Dear Krishna,We sincerely apologize for the experience you had while trying to place an order with us on 2nd Oct 2025 for your celebration on the following day. We understand how frustrating it must have been to go through detailed discussions only to find that the order couldn’t be fulfilled.After a thorough review, we found that our agent had extensive discussions with you regarding customization, delivery options, and feasibility. Unfortunately, by the time the final details were confirmed, the order booking window had already closed. Since all our theme cakes are handcrafted, final confirmation is possible only once the design and custom elements are finalized. We always recommend placing orders at least 48 hours in advance to avoid such disappointments.Please know that strict feedback has been given to the concerned agent to ensure clear communication about timelines in the future. We truly value your feedback and hope you’ll give us another chance to serve you better.Warm regards,Team Crave by Leena