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Response from the owner
15 days ago
Dear Sanjay Ji, Thank you for staying with us at Corbett Panorama Resort and for sharing your honest feedback. We’re happy to know you enjoyed our clean rooms, tasty food, and overall comfort — it means a lot to us. We’re truly sorry for the unpleasant experience at the dining area. While we do have policies around buffet service, the situation should have been handled with more kindness and clarity, especially with a child unwell. We understand how that moment must have felt and we’re taking this seriously with our team. Your review helps us grow, and we’ll work on training our staff to ensure respectful communication with all guests. We hope to welcome you again soon with a smoother, more caring experience in the peaceful surroundings of Jim Corbett National Park. Warm regards, Team Corbett Panorama Resort www.corbettpanorama.com Family Suites • Private Pools • Nature Getaways