Coffee Culture - Coffee Bar & Kitchen, Silvassa

Dear Charisma Saraff, Thank you for your feedback. We are truly sorry to hear about your recent Zomato order. It's completely unacceptable that the food was inedible, and we sincerely apologize for the frustration this caused. We've launched an immediate investigation into what went wrong with your order of "The Italian Connection Pizza, Jalapenos Bomb, Old School Onion Rings & Koffee Kulture Cold Coffee." Your feedback is crucial to helping us improve. Could you please share more details about what was wrong with each item? Knowing the specific issues will help us pinpoint the problem and ensure it doesn't happen again. We take full responsibility for the quality of our food, and we're also working with Zomato to ensure such issues are handled properly. We would be grateful for the chance to serve you a fresh meal that meets our usual standards and restores your trust in Coffee Culture. Sincerely, The Coffee Culture - Silvassa Management

Thank you for your feedback. We're very sorry to hear that the paneer in your chilly rice box was not up to our usual standards and that you found it tasteless. This is not the experience we want for our guests. We are taking your comments seriously and will be addressing this with our kitchen team immediately to ensure our food quality is consistently excellent. We hope you'll give us another chance to show you what Coffee Culture is all about. Sincerely, The Management, Coffee Culture Silvassa.