Name: COAL BARBECUES
Address: 1A-1B, Rajiv Gandhi Salai Old Mahabalipuram Road Navalur, Chennai, Tamil Nadu, India
Telephone: +918448449928
Price range: $$$
Rating: 4.5

Add a photo

All photos

Food

Dessert

Interior

Drink

Exterior

Check out how COAL BARBECUES looks inside

Take a seat at one of the tables at COAL BARBECUES

COAL BARBECUES’s burgers will suit different tastes

Try out one of the burgers available at COAL BARBECUES

Pizza is the world's most popular fast food

View gallery (838)

Add a photo

Take your family with you to eat nicely cooked honey wings, garlic chicken and filet américain. It's time to try good kulfi, cream donuts and caramel ice cream. A number of visitors note that you can try delicious Kir, cordial or wine at this restaurant. Come here and order great tea, chocolate frappe or hot chocolate.

COAL BARBECUES is suitable for celebrating an anniversary, a wedding or a birthday party. If you look through the guests' comments, the staff is terrific at this place. Enjoyable service is something guests appreciate here. Many people find that the dishes are offered for democratic prices. You will definitely like the comfortable atmosphere and modern decor. Based on the users' feedback on Google, this spot deserved 4.5.

View menu

$$$ $ Average bill ~ INR 800 - INR 1,000

Price range per person

Frequently mentioned in reviews

by Lilith

rafikul alam

subhodip service

bullet Kebab

rabbit

faizal

abu bakkar

tipu sultan

refill

good Sajid good

Ratings of COAL BARBECUES

Zomato 4.4/5 ⋅ 13441 votes Google 4.5/5 ⋅ 21487 votes

Trip 3.6/5 ⋅ 13 votes

Features

Сredit cards accepted Delivery Takeaway Booking Wheelchair accessible Wi-Fi Parking

Report incorrect information

Visitors' reviews on COAL BARBECUES

11665

Search visitors’ reviews

User

27 days ago on Zomato

Loved the vibe of this spot! The food was seriously delicious and there were so many tasty options to choose from. Plus, the service was really top-notch, I felt so well taken care of. Definitely recommend checking this place out for a great meal! Can't wait to go back for more! #foodie #goodtimes

Coal Barbecues 27 days ago

Dear User,We're thrilled to hear that you enjoyed the vibrant atmosphere and delicious food at our restaurant! Our team takes great pride in offering a variety of tasty options and delivering top-notch service. We can't wait to welcome you back for another wonderful dining experience! ️Regards,Customer Experience,Coal Barbecues

Bharathikannan

2 months ago on Restaurant Guru

Very nice

VIKKRANTH GM

2 months ago on Google

We visited Coal Barbecues with more than 15 guests for a special celebration, but the overall experience was disappointing. The service was very slow, and even after repeated requests, several starters were not served on time. We understand it was a busy day, but the service was poorly managed, with very limited staff to handle the crowd. Because of the long wait, most of our guests moved directly to the main course, which spoiled the celebration. The main course taste was also not good, and the live food counter was not active enough. Although all items were eventually served, it was already too late by then. For a restaurant running business in Chennai, it was surprising that none of the serving staff could clearly understand what we were asking. In most buffet restaurants, a manager usually checks whether everything is going well with the service and food. Here, everyone appeared to be rushing around like a war zone, and no one took responsibility to ask what we needed or ensure our experience was smooth. Even after paying around ₹14,000, we were made to feel as though we were asking for favors rather than receiving paid service. The serving staff did their best, and this does not appear to be their fault they were clearly struggling due to skeletal staffing. Overall, the experience did not meet expectations, and many of our guests left dissatisfied. Meal type: Dinner Price per person: ₹800–1,000 Food: 3 Service: 2 Atmosphere: 2

Response from the owner 2 months ago

Dear Mr. Vikkranth, We’re truly sorry to read about your experience, especially when you had chosen Coal Barbecues for a special celebration with more than 15 guests. Please accept our sincere apologies for the disappointment caused. Slow service, delayed starters despite repeated requests, inactive live counters, and an overall lack of coordination are certainly not the experience we want our guests to have, more so during an important occasion meant to be enjoyed together. We completely understand how frustrating it must have been to see your celebration get disrupted, with guests moving straight to the main course due to long waits, only to find that the taste and service did not meet expectations. Your observation about insufficient staffing, poor crowd management, lack of managerial presence, and communication gaps is very valid and concerning. We also appreciate you acknowledging the efforts of the serving staff, who were clearly under pressure due to skeletal manpower, this points to an operational failure on our part, not a lack of intent from the team. Being made to feel as though you were “asking for favors” despite paying a significant amount is something we deeply regret. That is not the hospitality Coal Barbecues stands for. We request you to kindly share your billing or contact details at [email protected] or reach us at 9150263332, so our CRM team can resolve this promptly. Without contact details, it becomes difficult for us to trace the visit and take accountability at the right operational level. However, we’d like to assure you that we’ve successfully resolved over 80% of guest concerns through direct follow-up, and we genuinely want the opportunity to address this properly and make amends. Thank you for taking the time to share such detailed feedback. It helps us identify serious gaps in staffing, service flow, and managerial oversight. We truly hope you’ll allow us another chance in the future to deliver the smooth, attentive, and celebratory experience you rightfully expected from Coal Barbecues. Regards, Kirubakaran, Manage, Client Relations Coal Barbecues!

All reviews