Coal Barbecues

Hi rubak Rubak,I’m so happy to hear you are pleased with us. Coal Barbecues strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.We count ourselves lucky to have you as a customer. It’s people like you that inspire us.Thank you again! ManagerCoal Barbecues

Dear Mr. Champ,Thanks for the awesome shoutout! We're thrilled to hear you enjoyed our service. Your support means a lot to us!Regards,Customer Experience,Coal Barbecues

Dear Mr. Shahun Nasir,We would like to respectfully clarify that the concern mentioned in this review was addressed and resolved at the restaurant itself during your visit.The ₹900 per person rate was a direct offer price communicated by our Customer Care team. The request to additionally avail Swiggy Dineout benefits was explained to you, as two separate offers cannot ordinarily be clubbed. After discussion, our team still accommodated your request and allowed the Swiggy Dineout payment as a goodwill gesture.Our team also addressed the concerns raised during your visit. Therefore, the statement that the matter was left unresolved does not reflect what actually transpired at the restaurant.We respect genuine guest feedback and always welcome constructive criticism. However, we request that reviews accurately reflect the actual experience and resolution provided. We have the relevant details of the interaction available for verification.Thank you.Regards,Kirubakaran,Manager, Client RelationsCoal Barbecues!