Club Cubana

We appreciate you setting the record straight from your perspective and understand your frustration. Our priority is always to ensure our guests have a great experience, and we certainly don’t take feedback like this lightly. We are currently reviewing all available records, including CCTV footage, to fully understand the situation. Our intent has never been to mock or dismiss your concerns, but rather to provide clarity based on the information available to us. If there has been any miscommunication or misunderstanding, we are happy to address it directly. At Club Cubana, we follow strict hygiene protocols and a fresh food policy. We take food safety seriously, which is why we are looking into this matter carefully. If you’d like to discuss this further, please reach out to us so we can understand what happened. We sincerely regret that your experience was not what you had hoped for, and we hope you are feeling better soon.

Wrong place.