Stayed one night 21/03/25. I would highly advise against staying at this hotel. We arrived late at 10:30 PM, exhausted, only to find the room in an appalling state. The bed sheets were clearly not washed—there were bloodstains, hair, and other grime all over them. We requested clean sheets, but despite asking four times, they kept putting on dirty sheets and pillowcases over and over again. The bathroom and toilet were also not cleaned before our arrival, no toilet paper or tissues either. The floors were sticky, covered with dirt and stains. The furniture was in no better condition, with chairs and tables visibly dirty and unkempt. To make matters worse, we couldn’t get any rest until well after 1 AM, as nothing was done to resolve the issues. Even worse, the room for our wedding function had no air conditioning, and the floors and tables were filthy. I didn’t want to eat the food. This was one of the most disgusting hotel experiences I’ve ever had, and I would not recommend it to anyone. Save yourself the frustration and find somewhere else to stay. Service: 1
Its a newly opened property with few staff (staff is trying their best) and lots of things to look at. In the entire property you find a lasting smell/bad odor as its not used, the floor itself is sticky to walk at some places. Their is no rooftop bar as claimed, I had taken two suite rooms and photos of incomplete construction is attached. (Only 1 single suite room has a bath tub, rest no suite rooms have bath tub), the suite rooms look empty and does not have proper furniture. I had to call to get the ACs working, TVs were not working. Bed sheets and linen were not clean and I had to ask to replace them in both the rooms. All in all, don't expect the Clarks level and think of it as a normal stay & then there will be no disappointment. Service: 4