i ordered a round cake got a distorted one due to not setting properly before sending.
not got what has been promised. look is completely different than photo
other bakery deliver exact what they show.
it just spoiled our celebration . should not be giving u even a single star. ?
Thankyou for writing to us Soumya. We understand your frustrated and we apologise for your experience. We take customer satisfaction and quality seriously. We would appreciate the opportunity to make it right. Please contact us and we would be happy to provide a refund or replacement for your cake. Thankyou for bringing this to our attention and we look forward to resolving this matter with our delivery partner Zomato as the cake we handed over to the delivery guy was fresh and as per our standards. Still we would like to hear from you and serve you better.
Very much satisfied with the delivered cake. As a customer, I always appreciate platform which is dedicated to provide premium quality in such types of cakes, Thanks City Bakers'.
not got what has been promised. look is completely different than photo
other bakery deliver exact what they show.
it just spoiled our celebration . should not be giving u even a single star. ?