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Regenta Place Raysons, Kolhapur is well known for its great service and friendly staff, that is always ready to help you. Here you will pay average prices. This place is famous for its peaceful ambiance. Google gives it 4 so you can select this spot to have a good time here.
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Visitors' reviews on Regenta Place Raysons, Kolhapur
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raghvendra mishra
a month ago on Google
Hi service star belongs to sahil jadhav in restaurant. Room star belongs to bad water heating system in bathroom.
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Anil Kolekar
a month ago on Google
Hose keeping is not good, Room are not cleaned properly, intercom not working etc
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Response from the owner
a month ago
Dear Mr. Anil,Namaste...!!!We sincerely apologize for the inconvenience caused during your stay at Regenta Place Raysons, Kolhapur. We take cleanliness and maintenance very seriously, and it's disappointing to hear we did not meet your expectations. Your feedback regarding housekeeping, room cleanliness, and the intercom will be addressed promptly with our team to improve our services. We appreciate your input and hope you will give us another opportunity to provide a better experience.Thanks,Yogesh AgawaneOperations Manager
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Poonam Singh
a year ago on Google
During entire stay, everything was fine, though rooms are not maintained, wooden chips are falling apart.Also for basic necessities had to tell them to provide. Cashews, cookies, kind of stuff is very highly charged then base rates. Also I have stayed in best hotels before, never questioned on water bottles, good part of this hotel , is they keep glass bottles, customer doesn't keep on counting how many bottles are been kept, even we didn't bother to see how many were been kept. While checking out, room service informed, at reception about one bottle missing, in turn she asked us, I told about not knowing about it, I went to room to check and found 1 bottle, room service guy asked me about the bottle, I mean seriously, you guys allegate customers for missing bottles? I even requested the room service to check the count of bottles and was ready to wait. It was very embarrassing for us, as other people sitting there were witnessing all this. Management needs to change this kind of unprofessional behaviours. Anybody whoes reading this review kindly carry your own water bottles if you plan to stay here Next time a big NO for planning stay at Regenta Place Raysons, Kolhapur from my side.
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Response from the owner
a year ago
Dear Ms. Poonam,Namaste from Regenta Place Raysons Kolhapur...!!!Thank you for sharing your feedback about your recent stay at Regenta Place Raysons, Kolhapur. We apologize for the inconsistencies you experienced during your stay, particularly with regards to room maintenance and the provision of basic necessities, but we have recently done the renovation for this room, and we are also keeping the cloth hangers as per brand standards in the room.As you have mentioned, snack charges are highly charged. The reason behind is that guests are paying for the convenience of immediate access to snacks in their room, which requires the hotel to maintain a stocked inventory, regularly check for usage, and restock items, all while incurring additional costs for staff time and inventory management; essentially, you're paying for the luxury of having a snack readily available at any time, even if it means a higher price compared to buying elsewhere. Regarding the incident with the missing water bottle, we appreciate your concern and would like to clarify that our investigation revealed that the bottle was indeed taken from the room. However, we acknowledge that our communication regarding this issue was not clear, leading to misunderstanding.We regret any embarrassment or inconvenience this may have caused and assure you that we are taking steps to improve our communication and service. We value our guests' feedback and appreciate your suggestions on how we can improve.Thanks,Yogesh AgawaneOperations Manager
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Price range per person more than INR 4,700
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204, near S.T Stand, Kolhapur, Maharashtra, India, 204
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