Chop Shop

Thank you for your feedback. We appreciate you taking the time to share your suggestions. We want to assure you that we are committed to providing the highest quality products. Our staff is trained to be polite, friendly, and attentive to every customer's needs, whether it's specific cutting instructions, packing preferences, or other requests. We also take customer complaints seriously and work to resolve them immediately with a replacement or refund if a product doesn't meet expectations. We understand that our delivery time is a challenge, especially with other platforms offering 10-minute delivery. While we cannot match that speed, we aim to deliver orders within 45 minutes. Because we prepare each order according to customer specifications for cut and packing size, it takes a little longer. Factors like heavy rain or peak traffic can sometimes cause a delay of 20 to 30 minutes. We would love for you to visit our store to experience our service and atmosphere firsthand. We're confident you'll be happy with your experience.

We're sorry for the delay in delivering your order, which typically takes 45 minutes to 1 hour. Unfortunately, the heavy rain we experienced during your order timeframe caused unforeseen delays. We appreciate your patience and understanding.