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Response from the owner
12 days ago
Hi Saurabh,I'm so sorry to hear that your experience at The Waffle Co. was disappointing. I want to start by acknowledging your feedback and apologizing for the subpar quality of the waffle you received. It's unacceptable that our product didn't meet your expectations, and I'm truly sorry for the inconvenience this has caused.I'd like to personally investigate this matter further and make it right. Could you please call us at 077570 58418 to share more details about your visit, including the date and time? This will enable me to look into the matter and take immediate action to resolve the issue.Once again, I apologize for the poor quality of our waffle and the disappointing experience. Your feedback is invaluable to us, and I'm committed to ensuring that we provide the best possible service and products to our customers.Warm Regards,Team The Waffle Co.