It's time to try nicely cooked nacho chips and tasty tacos. In accordance with the visitors' opinions, the staff can be inattentive. Unprofessional service is something that guests don't like at this restaurant. Many guests are Facebook users and they rate Chili's West & South India below average.
To top it all, they had the audacity to levy (read forcefully) "Service Charges-10%". Upon questioning them (as restaurants are not allowed to charge for service anymore), the manager behaved utter rudely. He in fact insisted that we give him a reason as to Why we do not wish to pay service charge. Also, he was very adamant even when i told him none of the other restaurants in Powai levy service charge. He literally asked me names of restaurants in Powai that i have visited. Despite me telling him that i will report the issue, he told me it is compulsory and forced me to pay the service charge.
Such a disappointing experience. To think of it, I had gone there owing to Chili's 4+ star rating. I do not wish to visit them ever again.
A piece of advice Chili's: Please treat your customers with respect and do not literally take money out of their throats.