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                                                               Response from the owner
                                                          26 days ago
		                
		                We’re truly sorry for the unacceptable behavior you and your friends experienced. What should have been a pleasant visit turned into an embarrassing situation, and that’s not the standard we want for our customers. Your feedback about the security staff is being taken seriously, and we will address this matter urgently with the management to ensure proper training and professional conduct. We value your loyalty and regret losing your trust, and we’ll work hard to prevent such incidents in the future.