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Response from the owner
a month ago
"Dear Salman, Thank you for taking the time to share your concerns with us. We appreciate your feedback and have already taken constructive action to address the issues you faced. Your input is invaluable to us, and we're committed to continuous improvement. We'd like to provide some context for the day you visited: we had three large groups, mostly families with small children, without prior reservations, which presented a challenge for our service and kitchen staff. However, we understand that this doesn't excuse the unpleasant experience you had, and we take full responsibility. We'd love to invite you to experience the best of Chef Inam's Steakhouse. As a gesture of appreciation for your feedback and to make amends, we'd like to offer you a special steak dinner prepared by Chef Inam himself. Please share your contact details on +919959965275, and we'll be in touch to arrange this. Thank you again for your feedback, and we look forward to serving you better. Best regards, Team Chef Inam's Steakhouse"