C
Response from the owner
a month ago
We sincerely apologize for the poor experience you faced while trying to place an order with us. It is unacceptable that your calls and WhatsApp messages were not responded to properly, and that a promised follow-up was never made. This reflects irresponsible behaviour on our part, and we are truly sorry for the inconvenience caused.We are taking this up with the team immediately to ensure better responsiveness and proper customer handling going forward. Thank you for bringing this to our attention — we value your feedback and will work hard to regain your trust.