Cake Studio Kondotty

Dear Sir, Thank you for sharing your feedback, and we're truly sorry to hear about your disappointment. We completely understand your expectations, and we apologize for any misunderstanding regarding the cake you received. The cake you mentioned is our White Vancho, where the vanilla sponge and white chocolate cream are the stars of the flavour. We also offer Dark Vancho, which highlights the chocolate sponge and dark chocolate layers, and Red Vancho, which beautifully combines all three layers—chocolate, vanilla, and red velvet—for a balanced taste. We’re sorry if the specifications weren’t clearly communicated during your purchase. We deeply value your support and trust, especially knowing you've enjoyed our café offerings in the past. Your experience matters to us, and we’ll make sure this concern is addressed with our team to improve how we explain the variations in our cakes. We’d love the opportunity to make it up to you. Please feel free to reach out to us directly so we can ensure your next experience with us is nothing short of excellent. Warm regards, Team CakeStudio – Cakes & Café