C
Cake Hut
a month ago
We sincerely apologize for the inconvenience caused during your recent order. Unfortunately, the Choco Matilda cake was sold out, and due to a delay in updating the item availability on our system, it was still showing as available. We did try reaching you to inform and confirm the change, but the contact number provided was out of reach. We later spoke with Zomato customer care, and as per their guidance, we proceeded with the closest available matching flavor. We completely understand your disappointment and truly regret the confusion. We're taking measures to avoid such issues in the future. Thank you for bringing this to our attention. Warm regards, Manager Cake Hut, Perumbavoor