The staff is said to be courteous here. Service at Burliyar Tea Spot is something one can name spectacular. You will definitely like the charming atmosphere. Google users are quite generous with this place: it was granted 4.2 stars.
There is a chechi kadai on the left side (if you are climbing to Ooty) - which has nice Samosa's and Lime Juice. Highly recommended. She also makes lovely Bread Bajjis. One thing is tat - if she asks for any money for a paralyzed person do not give for charity. We tried to ask her the number and she refused to give the number for verification. Food: 5 Service: 4 Atmosphere: 5