B
Burgerama
a month ago
Hi Rhea,We sincerely apologize for the mix-up with your order, especially considering your severe allergy to pickles. Your health and safety are our top priorities, and we understand how concerning this situation is. We are investigating this issue with our team to ensure proper procedures are followed moving forward and will reinforce our protocols regarding customization requests, including allergy notes. We are so sorry for your lackluster experience with Burgerama. We did not mean to disappoint you. Please allow us to make it up to you by granting us with another chance. We request if you could please share your contact number and Order ID with us at [email protected], so we can take this up with you at the earliest.Thank you and we hope to serve you again soon.Warmest regards, Team Burgerama