Burger Point

Name: Burger Point
Address: BG Rd, near SBI ATM, Sivasagar, Assam, India
Telephone: +917575975839
Price range: $
Rating: 4.5

157 votes

#6 of 79 fast food in Sivasagar

Fast food

$$$$ Price range per person INR 200 - INR 400

BG Rd, near SBI ATM

Sivasagar, Assam, India

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Many guests come to try nicely cooked fried chicken, fried chicken burgers and steamed chicken. Food delivery is a big plus of this restaurant. The success of Burger Point wouldn't be possible without the cool staff. Enjoyable service is something clients appreciate here. Most of the time, this place provides you with the pretty atmosphere. As for the Google rating, this spot got 4.4.

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rice and Steamed Momo

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fried chicken fried chicken burger chicken burgers chicken poultry steamed chicken burgers rice

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Ratings of Burger Point

Google

(4.4/5)

133

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Not rated yet

Facebook

(4.8/5)

Visitors' reviews on Burger Point

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Siddharth Phukan a month ago on Google

The restaurant's food is really good. Well maintained and hygiene is followed. Service: Takeaway Meal type: Dinner Price per person: ₹200–400 Food: 5 Service: 4 Atmosphere: 4 Vegetarian options: Veg options available

Response from the owner a month ago

thank u so much

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Angshuuman Hazarika 2 months ago on Google

Food: 5 Service: 5 Atmosphere: 5

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Tapash chetia 9 months ago on Google

I want to share this incident that happened to me today. I ordered veg Schezwan fried rice and non-veg Schezwan fried rice from Burger point, the order was delivered and without suspecting anything we went ahead and started having the items. My mother is vegetarian and as such we passed the veg fried rice to her but after having a spoon or so she realized that the orders were labelled incorrectly and she was infact eating the non veg fried rice. Such types of mistakes are not expected from a restaurant like burger point which has been operating for some time now. This is not just a simple error of labelling the items incorrectly but is involved with impacting the eating habits and religious beliefs of people, this is unacceptable and if you are delivering both veg and non veg items you need to be extra careful to label those appropriately. This was a very disappointing experience with the restaurant and I personally would not suggest anyone who is veg to order from this restaurant as you never know what you would be getting in your order. Service: Delivery Price per person: ₹400–600 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 9 months ago

Hi Tapash, we are deeply sorry to hear about the unfortunate incident that occurred during your last order on swiggy. We understand how distressing it must have been for you and your mother to receive the wrong order, especially considering her dietary restrictions. We want to assure you that we take situations like this very seriously and are truly sorry for the mistake. We understand that our mistake not only affected your dining experience but also raised concerns about the labeling of our vegeterian and non-vegeterian dishes. We want to assure you that we are taking immediate action to rectify this issue. We are re-training our staff to ensure that orders are accurately labeled and double-checked before being delivered to our online platforms like swiggy and zomato. We would like to request you to share the details of this incident with us, including the order number, so that we can investigate this matter further and take necessary steps to prevent such incidents in the future. You can reach out to me by 7575975839. We will ensure that your problem is resolved right away. Once again, we apologize for the inconvenience caused and appreciate your feedback. Your satisfaction is our top priority, and we will do everything possible to regain your trust. Warm Regards, Team Burger Point

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