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Degust good fried chicken, momos and chicken rolls at this restaurant. At Burger Point, you can order dishes as a takeaway. A lot of guests think that the staff is professional here. Enjoyable service is something clients like here. This place with the cool atmosphere can be a place to start your journey at. Google users assigned the score of 4.4 to this spot.
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Visitors' reviews on Burger Point
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Lisha Gogoi
6 months ago on Google
Food: 5 Service: 5 Atmosphere: 5
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Tapash chetia
7 months ago on Google
I want to share this incident that happened to me today. I ordered veg Schezwan fried rice and non-veg Schezwan fried rice from Burger point, the order was delivered and without suspecting anything we went ahead and started having the items. My mother is vegetarian and as such we passed the veg fried rice to her but after having a spoon or so she realized that the orders were labelled incorrectly and she was infact eating the non veg fried rice. Such types of mistakes are not expected from a restaurant like burger point which has been operating for some time now. This is not just a simple error of labelling the items incorrectly but is involved with impacting the eating habits and religious beliefs of people, this is unacceptable and if you are delivering both veg and non veg items you need to be extra careful to label those appropriately. This was a very disappointing experience with the restaurant and I personally would not suggest anyone who is veg to order from this restaurant as you never know what you would be getting in your order. Food: 1 Service: 1 Atmosphere: 1 Service: Delivery Price per person: ₹400–600
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Response from the owner
26 days ago
Hi Tapash, we are deeply sorry to hear about the unfortunate incident that occurred during your last order on swiggy. We understand how distressing it must have been for you and your mother to receive the wrong order, especially considering her dietary restrictions. We want to assure you that we take situations like this very seriously and are truly sorry for the mistake. We understand that our mistake not only affected your dining experience but also raised concerns about the labeling of our vegeterian and non-vegeterian dishes. We want to assure you that we are taking immediate action to rectify this issue. We are re-training our staff to ensure that orders are accurately labeled and double-checked before being delivered to our online platforms like swiggy and zomato. We would like to request you to share the details of this incident with us, including the order number, so that we can investigate this matter further and take necessary steps to prevent such incidents in the future. You can reach out to me by 7575975839. We will ensure that your problem is resolved right away. Once again, we apologize for the inconvenience caused and appreciate your feedback. Your satisfaction is our top priority, and we will do everything possible to regain your trust. Warm Regards, Team Burger Point
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Priyam Kashyap PK
7 months ago on Google
Near to my house. One of the "I never knew this awesome place existed" kinda cafe. Must visit. Food: 5 Service: 4 Atmosphere: 5
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Response from the owner
a month ago
Hello Priyam Kashyap!!! We're thrilled to hear that you stumbled upon our cozy cafe and had an amazing experience!. Your words "I never knew this awesome place existed" truly warm our hearts, and we're grateful to have been able to surprise you with our hospitality. We're delighted that our location was convenient for you, being near your house, and that you enjoyed your visit. We strive to create a welcoming atmosphere for all our customers, and it's wonderful to know that we've been able to achieve that for you. Thank you for taking the time to share your wonderful review with us! We're honoured to have you as a part of our Burger Point family, and we can't wait to welcome you back soon. Warm Regards Team Burger Point
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Fast food
$$$$
Price range per person INR 200 - INR 400
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Address
BG Rd, near SBI ATM, Sivasagar, Assam, India
Features
Takeaway
Delivery
Not wheelchair accessible
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