B
Response from the owner
17 days ago
Hi Deepika, Thank you for bringing this to our attention, and we sincerely apologize for your experience. After a thorough investigation, we found that the thread in your meal was due to a manufacturing error from our raw material supplier, which was unfortunately beyond our control. We have already addressed this with the supplier and strengthened our quality checks to ensure it doesn’t happen again. We value your trust and would love the opportunity to serve you a flawless meal on your next visit—please let us know when you’re coming in so we can make it right for you. (Contact us on [email protected])