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Response from the owner
22 days ago
Hi Saurabh, We’re truly sorry to read about your experience, and we take feedback like this very seriously. What you’ve described is not the standard we stand for at Bombay Adda, especially when it comes to guest conduct and female safety, which is a top priority for us. We sincerely regret that our security team’s behavior made you feel unsafe or unheard. This is a serious concern, and your feedback has been escalated to the management for immediate review and corrective action. Professionalism, respect, and safety are non-negotiable for us, and we will be addressing this internally. While we understand your decision, we appreciate you bringing this to our attention so we can ensure a better and safer experience for all our guests going forward. Thank you for taking the time to share your feedback. — Team Bombay Adda
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