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Blue castle Restaurant

Taste dishes of Chinese and Mughlai cuisines at this restaurant. The patient staff welcomes visitors all year round. The prompt service demonstrates a high level of quality at Blue castle Restaurant. As a lot of guests affirm, the atmosphere is pretty. This place is rated on Google 4.3 by its clients.

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Сredit cards accepted Delivery Takeaway Booking
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Visitors' reviews on Blue castle Restaurant

48
PRATIK THAKARE

23 days ago on Google

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The staff was highly unsatisfactory , extremely unprofessional staff, due to poor service and inappropriate staff behavior. This was not worth the money paid. The staff was rude, unresponsive and failed to assist when required. This caused significant inconvenience . Basic facilities were missing. This was not worth the money paid. I will not recommend to others.delayed service, and staff behavior did not meet basic standards. This is not acceptable. I will not recommend I humble request you to take this seriously and improve your service also This is to inform you that the behavior of the billing counter staff was extremely unprofessional and discourteous. Instead of assisting properly, they were rude and unresponsive. Kindly take necessary action to ensure better customer handling in the future. Service: Dine in Meal type: Breakfast Price per person: ₹200–400 Food: 1 Service: 1 Atmosphere: 1 Vegetarian offerings: Vegetarian menu or section, Not sure
suyog udawant

23 days ago on Google

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I am writing to formally express my dissatisfaction with the service I received at your establishment. The overall experience was highly unsatisfactory and not worth the money paid. The staff behavior was extremely unprofessional, rude, and unresponsive. Despite repeated requests, the staff failed to provide proper assistance, which caused significant inconvenience. The delayed service and lack of basic facilities further added to the poor experience. Such behavior does not meet even the basic standards of customer service. In particular, I would like to highlight the conduct of the billing counter staff, who were discourteous and unhelpful. Instead of assisting customers politely, their attitude was rude and dismissive, which is completely unacceptable. Due to this experience, I will not recommend your service to others. I humbly request you to take this matter seriously and take necessary corrective actions to improve staff behavior, service quality, and customer handling in the future. I hope you will address this issue promptly to prevent similar experiences for other customers. Food: 1 Service: 1 Atmosphere: 1
Dr.Sandesh Kavthe

3 months ago on Google

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I had ordered red sauce pasta, it was very delicious. Service: Dine in Meal type: Lunch Price per person: ₹200–400 Food: 5 Service: 5 Atmosphere: 5
avatar Advisor Pierre