Blue Heaven Bakery

Name: Blue Heaven Bakery
Address: 107, Phase, 1, Bhopal, Madhya Pradesh, 107, India
Telephone: +919993777022
Price range: $$$$
Rating: 4.1

1062 votes

#499 of 597 restaurants with desserts in Bhopal

Indian

$$$$ Price range per person INR 400 - INR 600

107, Phase, 1, 107

Bhopal, Madhya Pradesh, India

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Blue Heaven Bakery offers food delivery for the convenience of its clients. You can always enjoy tasty chocolate cakes - a special offer of this place. From the guests' point of view, the staff is disorganized here. Prompt service is something that people highlight in their comments. Google users awarded this spot 4.5.

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excellent service

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soup broth

Ratings of Blue Heaven Bakery

Zomato

Foursquare

Google

Trip

(5/5)

Facebook

(4.9/5)

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Priya 2 months ago on Zomato

cake is fully damage

Blueheaven Cakes N More 2 months ago

Dear Ma'am,We are truly sorry for the inconvenience caused. Your cake was prepared fresh and with care, and we even take photos before dispatch (you can see your cake photo by messaging us on WhatsApp at 9993777022). Unfortunately, delivery handling is managed by Zomato, and we don't have control over it.We kindly request you to raise the issue with Zomato for a refund, as they are responsible for delivery-related damages. We hope you will understand that the 1-star rating impacts us even when there is no fault on our end.Thank you,Team Blue Heaven.

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Abhishek Singh 2 months ago on Zomato

The delivery time was way too much. It was showing 15 min but it took almost an hour to deliver. Also I contacted delivery boy thinking it was his side which is why it is getting delayed but he also told me that he was standing outside the store from last 1 hour but they were not giving any answer or reason for the delay to the delivery boy also.

Blueheaven Cakes N More 2 months ago

Hi! Thank you for your feedback. We’re truly sorry for the delay in your delivery.Your order was placed at 9:25 PM and delivered at 10:29 PM — a total of 1 hour 4 minutes.On that day, due to high order volume and our commitment to bake every cake fresh with exact design, the preparation took a little longer than usual.Our team and delivery partner coordinated to get it to you as soon as possible. Still, we deeply apologize for the inconvenience and will ensure a smoother experience next time.— Team Blue Heaven

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Harshita Chouhan a year ago on Zomato

"Last night, I ordered a chocolate cake from Blue Heaven Bakery for my friend's birthday celebration. Unfortunately, the Zomato delivery boy mishandled the cake during transit, causing significant damage. With the birthday girl's celebration hanging in the balance, we were left in a state of panic.Upon reaching out to Blue Heaven Bakery and explaining our predicament, the manager displayed exceptional empathy and understanding. Recognizing the urgency of the situation, they promptly arranged for a replacement cake and ensured it was delivered to us in record time.I am incredibly grateful for the swift and considerate response from Blue Heaven Bakery. Their impeccable customer service not only saved the day but also ensured that our friend's birthday celebration was a success. Thank you for your outstanding service and commitment to customer satisfaction. Five stars well-deserved!"

Blueheaven Cakes N More a year ago

Thank you for your kind words! We're delighted to have helped make your friend's birthday celebration a success. Your satisfaction is our priority. We appreciate your 5-star rating!

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