Blaze Restaurant & Lounge

Hi S Ghosh, Thank you for taking the time to share your wonderful experience at Team Blaze Restaurant & Lounge! We're delighted to hear that you enjoyed the Free Scotch with Swiggy Dineout offer, and that our hookah maker, Bapon, did a fantastic job. Your kind words about our service and ambiance mean a lot to us. We're thrilled to know that you had a great time with us, and we'll make sure to pass on your compliments to Bapon and our team. We're grateful for customers like you who appreciate our efforts to provide an exceptional dining experience. Once again, thank you for your review, and we look forward to welcoming you back to Team Blaze Restaurant & Lounge soon. Warm Regards, Team Blaze Restaurant & Lounge

Hi Arka GT, I'm so sorry to hear that your experience at Blaze Restaurant & Lounge was marred by a long waiting time for your food and the unavailability of many items on our menu. I can only imagine how frustrating it must have been to wait for your order while it seemed like we were struggling to prepare it. I want to assure you that we take your feedback seriously and are truly sorry for the inconvenience this caused. Our usual high standards clearly fell short, and for that, I apologize. It's unacceptable that you had to wait for what felt like an eternity, and I'm deeply sorry that our team didn't meet your expectations. I'd like to make it right and invite you to share more details about your experience with me. Please feel free to give me a call at 098300 17176, and I'll do my best to resolve the issue immediately. We value your feedback and would like to make sure that we learn from this and improve our service. Once again, I apologize for the poor service and long waiting time. Your feedback is invaluable to us, and I hope to have the opportunity to serve you better in the future. Warm Regards, Team Blaze Restaurant & Lounge