Biryani By Kilo- Lulu Global Malls

Dear Akshay, We are sorry to hear about your experience. We have taken note of each point mentioned by you & will look into the matter & rectify it. Quality experience to our customers has always been our priority, Would appreciate if you share your contact information for us to reach out to you and understand the lapse in detail. Rest assured we'll take whatever necessary to curb the gap. Our endeavor is to provide best in class food quality & service and thereby achieve optimum customer satisfaction. Hope to hear from you soon. Regards Team BBK

Dear Bharat, We are sorry to hear about your experience. We have taken note of each point mentioned by you & will look into the matter & rectify it. Quality experience to our customers has always been our priority, Would appreciate if you share your contact information for us to reach out to you and understand the lapse in detail. Rest assured we'll take whatever necessary to curb the gap. Our endeavor is to provide best in class food quality & service and thereby achieve optimum customer satisfaction. Hope to hear from you soon. Regards Team BBK

Dear Shreyosi, Thanks for your review and for letting us know about your experience at our restaurant. We are very sorry that we did not meet your expectations and did not live up to our own high standards. however we missed out on pleasing you and living up to our own brand value this time Rest assured we'll take whatever steps necessary to ensure lapses such as these don't re-occur. We're just a call away, you can reach us at 9555-212-212 for any future Order/Query and we'll be happy to assist you. At BBK we work towards achieving 100% customer satisfaction and each day strive for the same. We would request you to order again, so we could provide you with a memorable experience! Regards, Team BBK.